Terms of service

Last updated: September 1, 2025

Gallery of Mods

General Terms and Conditions

The contract concluded on the basis of this document is not recorded (it cannot be accessed afterwards; the conclusion of the contract is evidenced by the order data). It is created by way of conduct implying intent, does not qualify as a written contract, is drafted in Hungarian, and does not refer to a code of conduct. For questions regarding the operation of the webshop, ordering and delivery processes, please contact us at the contact details provided.

These General Terms and Conditions (GTC) apply to legal relationships established on the Service Provider’s website (https://galleryofmods.com/) and its subdomains. These GTC are continuously available (and downloadable/printable at any time) at: https://galleryofmods.com//aszf.

Definitions

User: Any natural person, legal entity or organization that uses the Service Provider’s services and concludes a contract with the Service Provider.
Consumer: A User who is a natural person acting outside their trade, profession or business activity.
Business: A person acting within their trade, profession or business activity.
Service Provider: The natural or legal person, or organization without legal personality, providing an information society service to the User and concluding a contract with the User.

SERVICE PROVIDER’S DETAILS
BASIC PROVISIONS
REGISTRATION / PURCHASE
RANGE OF PRODUCTS/SERVICES AND PRICES
ORDER PROCESS
ORDER PROCESSING AND FULFILMENT
RIGHT OF WITHDRAWAL
WARRANTY AND GUARANTEES
PROCEDURE IN THE EVENT OF A WARRANTY CLAIM
MISCELLANEOUS PROVISIONS
COMPLAINTS HANDLING PROCEDURE
COPYRIGHT
Withdrawal statement template

1. SERVICE PROVIDER’S DETAILS

Name of Service Provider: Gallery of Mods
Registered office (and place for handling complaints): Budapest, Hungary
E-mail (regularly used for communication with users): galleryofmods@gmail.com
Company/Registration number: 59982872
Tax number: 90667411228
Registering/authorizing authority and permit number (if any): NAV (National Tax and Customs Administration of Hungary)
Telephone: +36 30 247 7479
Contract language: Hungarian

Hosting provider:
Shopify Inc.
Registered office: 150 Elgin St, Suite 800, Ottawa, ON, K2P 1L4, Canada
Phone: +1 888 746 7439
E-mail: support@shopify.com
Website: shopify.com

2. BASIC PROVISIONS

2.1. For issues not regulated in these GTC and for the interpretation of these GTC, Hungarian law shall apply, with particular regard to Act V of 2013 on the Civil Code (“Civil Code”), Act CVIII of 2001 on certain issues of electronic commerce services and information society services (“E-commerce Act”), and Government Decree 45/2014. (II. 26.) on detailed rules of contracts between consumers and businesses. Sector-specific legislation applies to special products. The mandatory provisions of applicable legislation shall apply to the parties without explicit stipulation.

2.2. These GTC enter into force on 1 September 2025 and remain in force until revoked. The Service Provider will publish any amendments on the website and notify registered/users who have previously purchased by e-mail. Amendments do not affect previously concluded contracts and have no retroactive effect.

2.3. The Service Provider reserves all rights regarding the website, any part thereof, and the content displayed on it, as well as the distribution of the website. Downloading, electronic storage, processing, or sale of the content or any part thereof is prohibited without the Service Provider’s written consent (except for this document and the privacy notice).

2.4. The Service Provider assumes no responsibility for the sale and purchase of products published on other websites not operated by, and not attributable to, the Service Provider.

3. REGISTRATION / PURCHASE

3.1. If false data or data attributable to another person are provided during the use/order/subscription of the service, the electronic contract concluded may be contested by the entitled party before a court. If the challenge is successful, the contract becomes invalid from the time of conclusion, or if it conceals another contract, the parties’ rights and obligations shall be assessed on the basis of the concealed contract.

3.2. The Service Provider bears no liability for delivery delays or other issues/errors resulting from incorrectly and/or inaccurately provided data by the User. After consultation with the User and clear identification, the Service Provider may correct erroneously entered data in the order to ensure invoicing and delivery.

3.3. The Service Provider is not liable for damages arising from the User forgetting their password, or if it becomes accessible to unauthorized persons for reasons not attributable to the Service Provider (if registration exists on the site).

4. RANGE OF PRODUCTS/SERVICES AND PRICES

4.1. Products displayed can be ordered online from the webshop (in certain cases by phone). Prices shown are in Hungarian Forints, gross (i.e., include VAT as required by law; if the Service Provider invoices VAT-exempt, prices equal the amount payable), but exclude delivery and payment-related fees. No separate packaging fee is charged unless the User requests gift or other special packaging.

4.2. The Service Provider displays the product name, description, and—where possible—photos.

4.3. When a promotional price is applied, the Service Provider provides full information on the promotion and its exact duration. Promotional pricing is set lawfully, in compliance with Joint Decree 4/2009. (I. 30.) NFGM-SZMM on detailed rules of indicating the selling and unit prices of products and the fees of services.

4.4. In case of an erroneous price, the Service Provider is not obliged to confirm the order at that price; it may refuse the offer and propose confirmation at the correct, real price. The User may then either (i) reject the modified offer and cancel the order, or (ii) maintain the order at the correct price. Under the Civil Code, a contract is formed by the mutual and concordant expression of intent. If the parties cannot agree on the contractual terms—i.e., there is no concordant declaration—no valid contract is formed.

An erroneous price includes:

HUF 0,
HUF 1, and
a promotional price that does not correspond to the indicated percentage discount compared to the original price. Example: If a product’s original price is HUF 10,000 and a 50% discount applies, the correct promotional price is HUF 5,000. HUF 1,000 or HUF 2,000 would be erroneous.

5. ORDER PROCESS

5.1. After registration, the User logs into the webshop / or may begin shopping without registration.

5.2. The User places the selected products in the cart. The cart can be viewed at any time by clicking the “cart” icon.

5.3. The User sets the quantity of the product(s) to be purchased.

5.4. If the User does not wish to purchase additional products, they check the quantity of the products to be purchased. Clicking the “delete – X” icon deletes the cart contents. To finalize quantities, the User clicks the “refresh/update cart” icon.

5.5. The User provides the shipping address, then selects the shipping/payment method, as follows:

5.5.1. Payment methods:

Payment in cash: The User may deposit the price of the ordered products in cash to the Service Provider’s bank account.
Online by bank card: The User may pay the total order value online by bank card through the secure payment system of the financial service provider used by the Service Provider.
Bank card via SimplePay:
I acknowledge that the personal data below stored in the user database of https://galleryofmods.com/ by the data controller Gallery of Mods will be transferred to SimplePay Zrt. as data processor. Transferred data: Billing name and address, e-mail, telephone number.
The nature and purpose of processing by the data processor can be found in the SimplePay Privacy Notice at: https://simplepay.hu/adatkezelesi-tajekoztatok/
Payment via Shopify:
Shopify Inc.
150 Elgin St, Suite 800, Ottawa, ON, K2P 1L4, Canada
+1 888 746 7439 · support@shopify.com · shopify.com
Payment with PayPal.

Process for purchasing with PayPal:
Transaction details appear on the left; on the right there are two options:
a) With a PayPal account: After entering valid credentials, you will see partial details of the registered bank card(s) and the payable amount. If multiple cards are registered, select the desired one, then click Pay Now to complete payment; you will shortly be redirected back to the shop.
b) Without a PayPal account: You may pay as a Guest after filling in a form, without registering with PayPal. The form requests (mostly mandatory): Country; Card number; Payment type; Expiration date (mm/yy); CSC (three-digit code on card reverse); First name; Last name; Address line 1; Address line 2 (optional); City; State/Province/Region; Postal code; Telephone (provide a real number with country and area code); E-mail (payment confirmation is sent here). After completing all fields, click Review and Continue to verify data, payable amount, and order. If everything is correct, approve the transaction. You will receive an e-mail confirmation within moments; the Service Provider is notified simultaneously and begins processing the order.

5.5.2. Shipping cost (gross): free.

5.6. The final amount payable includes all costs per the order summary and confirmation e-mail. Under Civil Code Section 6:127, the User must promptly verify that the quality and quantity of the delivered product(s) are appropriate. Delivery occurs on business days between 8:00 and 17:00.

5.7. After entering data, the User submits the order by clicking “order/send order”; before doing so, they may review the data again and add a note to the order, or e-mail other order-related requests.

5.8. By placing the order, the User acknowledges that, under Section 15 (and e.g. Section 20) of Government Decree 45/2014. (II. 26.), the order creates a payment obligation.

5.9. Correction of data entry errors: Before completing the order, the User can always return to the previous step to correct entered data. In detail: During ordering, the cart contents can be viewed and modified; if the cart does not contain the desired quantity, the User enters the desired quantity in the quantity field and presses “refresh/update cart”. To delete items, click the “X” “delete” button. The User can continuously correct/delete entered data throughout the process, and may also request corrections after submission by phone or e-mail.

5.10. After sending the order, the User receives confirmation by e-mail. If the confirmation does not arrive within a reasonable time appropriate to the service but no later than 48 hours after the order was sent, the User is released from the binding offer or contractual obligation. The order and its confirmation are deemed received when accessible to the Service Provider and the User, respectively. The Service Provider excludes liability for late/non-receipt due to an incorrect e-mail address provided at registration or a full mailbox.

5.11. The User acknowledges that the above confirmation is an automatic acknowledgement and does not create a contract. The contract is concluded when, following the automatic acknowledgement, the Service Provider sends another e-mail with order details and expected performance.

5.12. Publication and rules of customer reviews:
Only consumer reviews submitted by consumers who purchased or used the product are displayed. We do not filter to show only positive reviews. Publishing false reviews or endorsements to promote products is strictly prohibited.

5.13. Legal notice — Trademark use statement:
The watches sold on the website are fully custom-built products assembled and modified using parts from various manufacturers. These modifications are carried out independently, and the resulting products are not affiliated with, endorsed, sponsored, or manufactured by SEIKO GROUP KABUSHIKI KAISHA or any other organization. Any reference to the SEIKO brand or trademark on this website is purely descriptive and identifies the source of certain original parts used in the customization process. Such reference does not imply any relationship, authorization, or approval by SEIKO GROUP KABUSHIKI KAISHA. We respect all intellectual property rights and strive for transparency. For concerns, contact galleryofmods@gmail.com.

6. ORDER PROCESSING AND FULFILMENT

6.1. Orders are processed in order of receipt on business days during working hours. Orders may be placed outside these times; if placed after hours, processing occurs on the next business day. Customer service will always confirm by e-mail when the order can be fulfilled.

6.2. General time limit for performance: within 13–20 business days from conclusion of the contract.

6.3. Under the sales contract, the Service Provider must transfer ownership of the item; the User must pay the price and take delivery.

6.4. If the seller is a business and the buyer a consumer, and the seller undertakes delivery to the buyer, the risk of damage passes to the buyer when the buyer or a third party designated by the buyer takes possession. Risk passes upon handover to the carrier if the carrier was commissioned by the buyer, provided the carrier was not recommended by the seller.

6.5. In case of delay by the Service Provider, the User may set an additional deadline. If performance does not occur within this deadline, the buyer may withdraw from the contract.

6.6. The User may withdraw without setting an additional deadline if
a) the Service Provider refused performance; or
b) according to the parties’ agreement or the recognizable purpose of the service, performance had to occur at the specified time—and not otherwise.
If the Service Provider is in delay, the User may demand performance or withdraw if their interest in performance has ceased. No proof of cessation is needed if (a) or (b) above applies.

6.7. If the Service Provider fails to perform because the product specified is unavailable, it must inform the User without delay and immediately refund amounts paid, and ensure the User can enforce statutory rights for defective performance.

6.8. Users are advised that failure to accept duly performed ordered product(s) (regardless of payment method) constitutes breach of contract and default under Civil Code Section 6:156 (1). Unless the Consumer indicates withdrawal (and declares whether they will accept the product(s)), the Service Provider—under rules of management of another’s affairs without a mandate—will charge usual storage costs and shipping costs (including any COD fee) both ways. To enforce such claims, the Service Provider may engage attorneys; any additional (legal) costs (including payment order procedure fees) are borne by the User.

7. RIGHT OF WITHDRAWAL

7.1. Under Directive 2011/83/EU of the European Parliament and of the Council and Government Decree 45/2014. (II. 26.) on detailed rules of contracts between consumers and businesses, the Consumer has the right to withdraw without giving reasons.

The Consumer may exercise the right of withdrawal/termination within fourteen days from the day on which the Consumer or a third party designated by the Consumer, other than the carrier, takes possession of:
a) in case of a sales contract:
aa) the product;
ab) in case of multiple products delivered at different times, the last product;
ac) in case of a product consisting of multiple lots or pieces, the last lot or piece;
ad) in case of products supplied regularly over a defined period, the first supply.

If the Service Provider fails to provide this information, the 14-day withdrawal period is extended by twelve months. If the Service Provider provides the information within 12 months after the 14-day period from receipt or contract conclusion, the withdrawal period expires 14 days after the information is communicated.

7.2. The Consumer may exercise the right of withdrawal by making an unambiguous statement to that effect or by using the model withdrawal form in Annex 2 to Government Decree 45/2014. (II. 26.).

7.3. The withdrawal period expires 14 days after the day on which the Consumer or a third party designated by the Consumer (other than the carrier) takes possession of the product.

7.4. The Consumer may also exercise the right of withdrawal between the date of contract conclusion and the date of receipt of the product.

7.5. The direct cost of returning the product is borne by the Consumer; the Service Provider has not undertaken to bear this cost.

7.6. Apart from the cost of return, the Consumer incurs no other costs when exercising the right of withdrawal.

7.7. The right of withdrawal does not apply to non-prefabricated goods made on the Consumer’s instructions or at their express request, or to goods clearly personalized to the Consumer.

7.8. The Consumer likewise may not exercise the right of withdrawal in the cases listed in Section 29 (1) of the Decree, including:
a) service contracts after full performance, provided performance began with the Consumer’s express prior consent and acknowledgment of losing the right of withdrawal once performance is completed;
b) goods or services whose price depends on market fluctuations beyond the business’s control during the withdrawal period;
c) non-prefabricated goods made on the Consumer’s instructions or clearly personalized;
d) perishable goods or goods with a short shelf life;
e) sealed goods which are not suitable for return for health protection or hygiene reasons and were unsealed after delivery;
f) goods which, by their nature, become inseparably mixed with other items after delivery;
g) alcoholic beverages whose actual value depends on market fluctuations beyond the business’s control and delivery occurs only after 30 days from contract;
h) contracts where the business visits the Consumer at the Consumer’s express request to carry out urgent repairs or maintenance;
i) sealed audio or sealed video recordings, or sealed computer software once unsealed after delivery;
j) newspapers, periodicals or magazines (except subscriptions);
k) contracts concluded at a public auction;
l) contracts for accommodation (other than for residential purpose), transport of goods, car rental, catering or services related to leisure activities if the contract provides for a specific date or period of performance;
m) digital content provided on a non-tangible medium if performance began with the Consumer’s express prior consent and acknowledgment of losing the right of withdrawal thereafter, and the business has sent confirmation to the Consumer under Section 12 (2) or Section 18.

7.9. In the event of withdrawal from a distance contract, the business shall refund all payments received from the Consumer, including delivery costs, without undue delay and at the latest within 14 days from being informed of the withdrawal. The Service Provider has a right of retention.

7.10. Refunds shall be made using the same means of payment as used for the initial transaction, unless the Consumer expressly agrees otherwise; the Consumer will not incur any fees as a result.

7.11. The Consumer must return the goods or hand them over to the Service Provider without undue delay, and in any event not later than 14 days from notifying the Service Provider of withdrawal. If the business also sells in a physical store and the Consumer exercises the right of withdrawal in person there, the Consumer may return the goods simultaneously.

7.12. For written withdrawal, it is sufficient to send the withdrawal statement within 14 days.

7.13. The deadline is met if the Consumer sends back or hands over the goods before the 14-day period expires. Return is deemed timely if dispatched before the deadline.

7.14. The Consumer bears only the direct cost of returning the product.

7.15. The Service Provider is not obliged to reimburse additional costs resulting from the Consumer’s choice of a delivery method other than the least expensive standard delivery offered.

7.16. The Service Provider may withhold the refund until it has received the goods back or the Consumer has supplied evidence of having sent back the goods, whichever is earlier.

7.17. To exercise withdrawal, the Consumer may notify the Service Provider in writing (including using the attached model), by phone, or in person. For written notice, the date of posting/handing to courier/sending e-mail applies; for phone notice, the time of the call applies.

7.18. The Consumer is liable for any diminished value of the goods resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the goods.

7.19. Government Decree 45/2014. (II. 26.) on contracts between consumers and businesses is available here.
7.20. Directive 2011/83/EU of the European Parliament and of the Council is available here.
7.21. The Consumer may contact the Service Provider with other complaints via the contact details in these Rules.
7.22. The right of withdrawal applies only to Users qualifying as Consumers under the Civil Code.
7.23. The right of withdrawal does not apply to businesses (persons acting within their trade, profession or business activity).

7.24. (Applies only if the Service Provider also provides services alongside sales.)
If the Consumer terminates the distance contract after performance has begun, the Consumer must pay the business an amount proportionate to what has been provided up to the time of communication of termination. The proportional amount is calculated based on the total consideration plus tax as set out in the contract. If the Consumer proves that this amount is excessively high, the proportional amount shall be calculated on the basis of the market value of the services provided until termination, considering the consideration for identical services by businesses engaged in the same activity at the time of contract.

The Consumer does not bear the following costs when exercising the right of withdrawal/termination:
a) full or partial costs of performance of a service contract if
aa) the business failed to fulfil its information obligations under Section 11 (1) i) or k) of the Decree; or
ab) the Consumer did not request performance to begin before the withdrawal deadline as per Sections 13 and 19 of the Decree;
b) full or partial costs of digital content supplied on a non-tangible medium if
ba) the Consumer did not give express prior consent for performance to begin before the withdrawal deadline;
bb) the Consumer did not simultaneously acknowledge loss of the right under Section 20 when giving consent; or
bc) the business failed to provide confirmation required by Section 12 (2) or Section 18.

7.25. Procedure for exercising the right of withdrawal:
7.25.1. The Consumer must indicate the intention to withdraw via the Service Provider’s contact details.
7.25.2. The right is exercised in time if the Consumer sends the withdrawal statement before 14 days from receipt; for written withdrawal, sending the statement within 14 days suffices.
7.25.3. In case of withdrawal, the Consumer must return the ordered product to the Service Provider’s address without delay, but no later than 14 days from communicating the withdrawal, or hand it over to the Service Provider. The deadline is met if dispatch occurs before the 14 days expire (arrival within 14 days is not required). The Customer bears the direct cost of return. If the business also sells in a physical store and the Consumer exercises the right in person, the goods may be returned simultaneously.
7.25.4. The Service Provider is not obliged to reimburse additional costs arising from a delivery method other than the least expensive standard delivery offered. The Consumer may also exercise the right of withdrawal between the contract date and the date of receipt.
7.25.5. For multiple products delivered at different times, or for products consisting of multiple lots/pieces, the Consumer may withdraw within 14 days from receipt of the last product/lot/piece.

8. WARRANTY AND GUARANTEES

Defective performance

The Service Provider performs defectively if, at the time of performance, the service does not meet the quality requirements set out in the contract or by law. The Service Provider does not perform defectively if the entitled party knew of, or should have known of, the defect at the time of contracting. Any clause in a consumer–business contract that deviates to the Consumer’s detriment from the provisions of this chapter on implied warranty and statutory guarantees is null and void. Certain warranty rights apply only to Users qualifying as Consumers under the Civil Code. A User qualifying as a Business is a person acting within their trade, profession or business activity.

Implied warranty (kellékszavatosság)

8.1. When may the User exercise the implied warranty right?
In the event of defective performance by the Service Provider, the User may assert an implied warranty claim against the Service Provider under the Civil Code.

8.2. What rights arise from an implied warranty claim?
The User may request repair or replacement, unless the chosen remedy is impossible or would result in disproportionate additional costs compared to another remedy. If repair or replacement is not requested or cannot be requested, the User may request a proportionate reduction of the consideration or—ultimately—withdraw from the contract. The User may switch from the chosen implied warranty right to another, but bears the cost of switching unless justified or caused by the business.

Consumers are entitled—proportionate to the severity of the breach—to request a proportionate price reduction or terminate the sales contract if:
a) the business did not carry out repair or replacement, or did so but did not (fully) perform removal and reinstallation, or refused to bring the goods into conformity;
b) a recurring performance defect arises despite attempts to bring into conformity;
c) the defect is so serious as to justify immediate price reduction or immediate termination; or
d) the business did not undertake to bring into conformity, or it is evident from the circumstances that it will not do so within a reasonable time or without significant inconvenience to the Consumer.

If the Consumer wishes to terminate the sales contract due to defective performance, the business bears the burden of proving that the defect is minor.

The Consumer may—withholding proportionate to the severity of the breach—retain the remaining part of the purchase price until the business fulfills its obligations regarding conformity and defective performance.

The reasonable time limit for repair or replacement runs from the time the Consumer notified the business of the defect. For repair or replacement, the Consumer must make the goods available to the business.

In consumer–business contracts, the business must, at its own expense, arrange the return of replaced goods. If repair or replacement requires removal of goods installed in line with their nature and purpose prior to the defect becoming apparent, the obligation includes removal of the non-conforming goods and installation of the replacement/repaired goods or bearing such costs.

A price reduction is proportionate if it equals the difference between the value the Consumer would have received with proper performance and the value actually received.

The Consumer may exercise the right to terminate the sales contract by a declaration addressed to the business expressing the decision to terminate.

If the defect affects only a specific part of the goods supplied, and conditions for termination apply to that part, the Consumer may terminate only for the defective goods, but may also terminate for any goods acquired together if it would not be reasonable to expect the Consumer to keep only conforming goods.

If the Consumer terminates all or part of the sales contract:
a) the Consumer must return the affected goods to the business at the business’s expense; and
b) the business must promptly refund the price paid for the affected goods once it has received the goods or proof of dispatch.

8.3. Deadlines for asserting implied warranty claims
A Consumer must notify the defect without delay after discovery, but no later than two months from discovery. Note that implied warranty rights cannot be enforced beyond two years from performance (one year for businesses or used goods). (For goods with an expiry date, implied warranty may be enforced until the expiry date.)

For goods with digital elements where the sales contract provides for continuous supply of digital content/service for a specific period, the business is liable for defects related to the digital content/service if the defect occurs or becomes recognizable:
a) within two years from performance for continuous supply not exceeding two years; or
b) throughout the entire period for continuous supply exceeding two years.

8.4. Against whom may implied warranty claims be enforced?
Against the Service Provider.

8.5. Additional conditions (for Consumers):
Within 1 year from performance, aside from notifying the defect, there is no additional condition if the User proves that the product/service was provided by the business operating the webshop. After 1 year from performance, the User must prove the defect existed at the time of performance.

Product warranty (termékszavatosság)

8.6. When and what rights?
For defects in a movable good, the Consumer may choose between implied warranty and product warranty under the Civil Code. Under product warranty, the Consumer may request repair or replacement of the defective product.

8.7. Against whom?
Against the manufacturer or distributor of the product (together: manufacturer).

8.8. When is a product defective?
If it does not meet quality requirements in force at the time of being placed on the market, or lacks properties described by the manufacturer.

8.9. Deadline for product warranty claims
Within two years from the product’s placement on the market by the manufacturer. After this period, the right is forfeited.

8.10. Burden of proof
You must prove that the defect existed at the time of placement on the market.

8.11. Manufacturer’s exemption
The manufacturer is exempt if it proves that:

the product was not manufactured or placed on the market in the course of business; or
given the state of science and technology at the time, the defect was not recognizable; or
the defect results from application of a law or mandatory regulatory requirement.
Proving any one ground suffices.

Note: For the same defect, the Consumer may assert implied warranty against the business and product warranty against the manufacturer simultaneously and in parallel. If product warranty is successfully enforced, implied warranty regarding the replaced/repaired part may thereafter be enforced only against the manufacturer.

Statutory guarantee (jótállás) — for new durable consumer goods

8.12. When applicable?
In case of defective performance, the Service Provider is obliged to provide a statutory guarantee under Government Decree 151/2003. (IX. 22.) if the User is a Consumer.

8.13. Rights and periods under the guarantee
Guarantee period:
a) two years for a selling price reaching HUF 10,000 but not exceeding HUF 250,000;
b) three years for a selling price above HUF 250,000.
Failure to meet these deadlines results in loss of rights. The guarantee period starts on handover to the Consumer, or, if installation is performed by the Service Provider or its agent, on the day of installation. If installation occurs more than six months after handover, the start date is the date of handover.

The Consumer may report a repair claim at the Service Provider’s registered office, any site, branch, or directly at the repair service indicated on the guarantee certificate.

Based on the guarantee, the entitled party may choose to:

request repair or replacement, unless impossible or resulting in disproportionate additional costs considering the value in defect-free condition, the severity of the breach, and the inconvenience caused; or
request a proportionate reduction of the consideration or withdraw from the contract if the obligor did not undertake or cannot fulfill repair/replacement, or the Consumer’s interest in repair/replacement has ceased.
Withdrawal is not available for a minor defect.

Aim for 15 days:
Under Decree 19/2014. (IV. 29.) NGM Section 5, the Service Provider must strive to complete repair or replacement within 15 days. If it exceeds 15 days, the Service Provider must inform the Consumer of the expected duration (electronically or by another means capable of proof, with prior consent).

If the product is found non-repairable:
If, during the first repair within the guarantee period, it is established by the Service Provider that the product is not repairable, absent a different instruction from the Consumer, the Service Provider must replace it within 8 days. If replacement is impossible, the purchase price must be refunded within 8 days.

If the product fails a fourth time:
If, after three repairs within the guarantee period, the product fails again, absent a different instruction, the business must replace it within 8 days. If replacement is impossible, the business must refund within 8 days the purchase price indicated on the guarantee certificate or, in its absence, on the invoice/receipt.

If repair is not completed within 30 days:
If repair is not completed by the 30th day from notification, absent a different instruction, the business must replace the product within 8 days after the 30-day period. If replacement is impossible, the business must refund the purchase price within 8 days after the unsuccessful 30-day repair period.
The above three provisions do not apply to e-bikes, e-scooters, quads, motorcycles, mopeds, passenger cars, motorhomes, caravans, trailer caravans, trailers, and motorized watercraft.

8.14. Exemption from guarantee
The Service Provider is exempt only if it proves the cause of the defect arose after performance. Note: The Consumer may enforce implied warranty and guarantee, as well as product warranty and guarantee, simultaneously and in parallel. However, once a claim for a given defect has been successfully enforced (e.g., replacement), no further claims can be made on another legal basis for the same defect.

8.15. The Service Provider does not provide a guarantee beyond the guarantee period (reasonable service life) for damage from natural wear and tear/depreciation.

8.16. The Service Provider is not liable under warranty/guarantee for damage arising after transfer of risk from improper or negligent handling, excessive use, effects deviating from the specified, or other non-intended use.

8.17. If the Consumer asserts a replacement claim within three working days from purchase (installation) due to failure hindering intended use, the Service Provider must replace the product.

8.18. Additional requirements
Special requirements (e.g., periodic inspection) may be imposed on the Consumer to ensure proper installation or operation, provided proper installation/operation cannot be ensured otherwise and the requirement does not impose a disproportionate burden.

8.19. The list of goods subject to mandatory guarantee is available here: 10/2024. (VI. 28.) IM Decree on defining the range of durable consumer goods subject to mandatory guarantee.

9. PROCEDURE IN THE EVENT OF A WARRANTY CLAIM

(For Users qualifying as Consumers)

9.1. In consumer–business contracts, the parties may not deviate to the Consumer’s detriment from Decree 19/2014. (IV. 29.) NGM on procedural rules for handling warranty and guarantee claims concerning goods sold under consumer–business contracts.

9.2. The Consumer must prove the conclusion of the contract (by invoice or even a receipt).

9.3. Costs related to fulfillment of warranty obligations are borne by the Service Provider (Civil Code 6:166).

9.4. The Service Provider must record a report (minutes) on warranty or guarantee claims reported by the Consumer.

9.5. A copy of the report must be made available to the Consumer immediately in a verifiable manner.

9.6. If the Service Provider cannot state at the time of reporting whether the claim can be fulfilled, it must inform the Consumer in a verifiable manner within five working days (including reasons for rejection and the possibility of turning to a conciliation board).

9.7. The Service Provider must retain the report for three years from its entry and present it to supervisory authorities upon request.

9.8. The Service Provider must strive to complete repair or replacement within fifteen days. If this exceeds 15 days, the Consumer must be informed of the expected duration (electronically or by another provable means with prior consent).

10. MISCELLANEOUS PROVISIONS

10.1. The Service Provider may use contributors for performance and is fully liable for their unlawful conduct as if it had acted itself.

10.2. If any part of these Rules becomes invalid, unlawful or unenforceable, this shall not affect the validity, lawfulness and enforceability of the remaining parts.

10.3. Failure by the Service Provider to exercise any right under the Rules shall not be deemed a waiver. Waiver is valid only by explicit written statement. Failure to insist on strict compliance once does not mean the Service Provider waives strict compliance later.

10.4. The Service Provider and the User shall seek to resolve disputes amicably.

10.5. The Service Provider’s webshop operates and is maintained in Hungary. As the site can be visited from other countries, Users expressly acknowledge that the governing law in the relationship between the User and the Service Provider is Hungarian law. If the User is a consumer, under Section 26 (1) of the Code of Civil Procedure, the court of the defendant Consumer’s domestic residence has exclusive jurisdiction for disputes arising from this contract.

10.6. The Service Provider does not apply differing general access conditions to products in the webshop on the grounds of the User’s nationality, residence or place of establishment.

10.7. Regarding accepted payment methods, the Service Provider does not apply different conditions for payment transactions due to the User’s nationality, residence or place of establishment, the location of the payment account, the payment service provider’s place of establishment, or the place of issuance of the cash-substitute payment instrument within the EU.

10.8. The Service Provider complies with REGULATION (EU) 2018/302 on addressing unjustified geo-blocking and other forms of discrimination based on customers’ nationality, place of residence or place of establishment within the internal market, and amending Regulations (EC) No 2006/2004 and (EU) 2017/2394 and Directive 2009/22/EC.

11. COMPLAINTS HANDLING PROCEDURE

(For Users qualifying as Consumers)

11.1. The Service Provider aims to fulfill all orders with appropriate quality and to the full satisfaction of customers.

11.2. Consumers may submit complaints orally or in writing.

11.3. The business shall investigate oral complaints immediately and, where necessary, remedy them.

11.4. If the Consumer disagrees with complaint handling, or immediate investigation is not possible, the business shall promptly record the complaint and its position and proceed under the rules for written complaints.

11.5. A copy of the report (minutes) shall be provided to the Consumer:
a) for complaints made in person, on the spot;
b) for complaints by phone or electronic communications, at the latest together with the substantive response—except where the Consumer did not provide all data needed for handling per 11.8.

11.6. Complaints made by phone or electronic communications must be assigned a unique ID number.

11.7. The report must include:
a) the Consumer’s name and address or e-mail;
b) place, time and method of lodging the complaint;
c) detailed description of the complaint and list of documents/evidence presented;
d) the business’s statement on the complaint if immediate investigation is possible;
e) signature of the recorder and—except for complaints by phone/e-communications—the Consumer’s signature;
f) place and time of recording;
g) unique ID number for complaints by phone/e-communications;
h) notice regarding the content of 11.8.

11.8. If the Consumer does not provide the data in 11.7 a) and c), or refuses to sign per 11.7 e), the business may omit application of 11.9 when handling oral complaints.

11.9. Unless directly applicable EU law provides otherwise, written complaints must be responded to in writing on the merits in a verifiable manner within thirty days of receipt and measures taken to communicate the response. Shorter or longer deadlines may be set by law. Rejections must be reasoned.

11.10. If the business provides an electronic interface/form for written complaints, it must promptly acknowledge receipt to the e-mail address provided by the Consumer.

11.11. The business must retain the report or the written complaint and a copy of the substantive reply for three years and present them to supervisory authorities upon request.

11.12. In case of rejection, the business must inform the Consumer in writing which authority or conciliation board they may turn to, including the seat, phone and internet contact details, and postal address of the competent authority/board for the Consumer’s residence, stay or seat, and whether the business has made a general submission declaration.

11.13. The business may omit investigation of repeated complaints of identical content from the same Consumer that do not contain new information, as well as complaints by unidentifiable persons.

11.14. In case of rejection, the Consumer may initiate proceedings by an authority or a conciliation board, as follows (the Service Provider has not made a general submission declaration):

11.15. Consumer protection authority:
Under Sections 45/A (1)-(3) of the Consumer Protection Act and Government Decree 326/2024. (XI. 14.) on designation of the consumer protection authority, the government office acts as the general consumer protection authority: https://kormanyhivatalok.hu/kormanyhivatalok

11.16. Conciliation boards:
Contact details of conciliation boards (Budapest and counties) are available, including—by way of example—Budapest, Baranya, Borsod-Abaúj-Zemplén, Csongrád-Csanád, Fejér, Győr-Moson-Sopron, Hajdú-Bihar, Pest, etc., with their seats, phone numbers, websites and e-mails as listed in the Hungarian text.

11.17. Conciliation boards have competence for out-of-court resolution of consumer disputes. They aim to facilitate settlement between the parties; failing that, they issue a decision to ensure simple, quick, effective and cost-efficient enforcement of consumer rights, and provide advice upon request.

11.18. For cross-border consumer disputes related to online sales or service contracts, the conciliation board designated by the minister responsible for consumer protection is competent.

11.19. The business has a duty to cooperate in conciliation proceedings, including sending a response with the content and within the time limits specified by the Consumer Protection Act. Except where the EU ODR Regulation applies, the business must ensure the participation of a person authorized to conclude a settlement at the hearing. In online hearings, the business’s representative authorized to settle must participate online; if the Consumer requests a personal hearing, the representative must at least participate online.

11.20. If the Consumer does not turn to a conciliation board, or the procedure is unsuccessful, the Consumer may bring the dispute before a court by filing a statement of claim, indicating:

the competent court;
names, addresses and litigation status of the parties and their representatives;
the right asserted, with facts and evidence;
data establishing jurisdiction and competence;
a specific request for the court’s decision.
Attach the document (or copy) relied upon as evidence.

12. COPYRIGHT

12.1. As https://galleryofmods.com/ qualifies as a copyrighted work, it is prohibited to download (reproduce), re-communicate to the public, otherwise use, electronically store, process, or sell content displayed on https://galleryofmods.com/ without the Service Provider’s written consent—except legal documents, as the User may download, store and use the GTC and the privacy notice without any conditions or restrictions.

12.2. Any information, imagery, textual display, content element, or the site’s appearance/layout taken from https://galleryofmods.com/ or its database may be used only with written consent and with a reference to the source site.

12.3. The Service Provider reserves all rights to all elements of its service, its domain names, secondary domain names derived therefrom, and its online advertising spaces.

12.4. It is prohibited to adapt or reverse engineer the content or parts of https://galleryofmods.com/; to create user IDs and passwords unfairly; or to use any application by which the site or any part thereof may be modified or indexed.

12.5. The name https://galleryofmods.com/ enjoys copyright protection; use other than referencing is possible only with the Service Provider’s written consent.

12.6. The User acknowledges that in case of use without a license, the Service Provider is entitled to a contractual penalty: HUF 60,000 gross per image, HUF 20,000 gross per word, and HUF 40,000 per day. In case of copyright infringement, the Service Provider applies notarial certification of facts, the cost of which is also charged to the infringing user.